by letting your team communicate with you anonymously
A powerful addition to your leadership toolkit, uniquely designed to foster and support a psychologically safe, open, and high-performing team environment.
They trust us
Anonymity: An Important Issue
Imagine if your team members reached out to you sooner—before a crisis arose—because they could do so through their favorite messaging app and anonymously.
Confides allows your employees to remain anonymous when reaching out to you, which helps you comply with the regulatory requirements of your workplace while minimizing the stigma associated with asking for help.
A single interface for all your email accounts
Are you fed up with messaging platforms? Between Facebook Messenger, WhatsApp, text messages, and email, it’s easy to lose track of your conversations. Confides brings together social messaging platforms into a unified, secure web interface where you can focus on your client instead of trying to remember which platform(s) you had that conversation on in the first place.
Familiar to them and convenient for you
Let your team members contact you on their preferred social messaging platforms, while you assist them, organize, and annotate these conversations from an easy-to-use web interface where you can use a desktop keyboard and take advantage of a larger screen.
What Our Customers Say About Confides
The tool designed for leaders of high-performing, psychologically safe, and open teams
Confides stands out as a powerful addition to your leadership toolkit, specifically designed to foster and support a team environment that is psychologically safe, open, and high-performing. By giving team members the opportunity to share their thoughts, concerns, and ideas anonymously, this tool opens up new avenues for authentic, unfiltered conversations. It is a strategic approach to fostering a culture of trust, inclusivity, and continuous improvement—essential for any dynamic and successful team.
Use the channels your customers are familiar with and prefer to communicate with them
We integrate with Facebook Messenger, WhatsApp, SMS, email, and our own exclusive online ticketing portal. Other integrations are in the works.
Receive, reply/comment. Done
You already have enough work to do
- Work alone or as a team using shared inboxes.
- Reply to messages in real time.
- Annotate conversations to keep track of additional details related to the topic at hand.
- Archive completed conversations for future reference.
Combat the stigma associated with seeking help, reduce the bystander effect, and meet regulatory requirements—all at the same time
Our platform offers anonymity, allowing you to protect your clients’ identities. Pseudonyms are displayed in place of contact information to protect your clients’ privacy. And if you need to reveal a client’s real identity, we can do that as well.
With this exclusive feature, we help higher education institutions comply with Quebec’s P-22.1 law.
