Skip to content

Packages adapted to each organization

Solo

$59/month billed annually

2 seats
10 channels
unlimited contacts
unlimited conversations
1 year of conversation history
forum support
no additional seats
Single sign-on (SSO) integration
Buy now
Team

$129/month billed annually

10 seats included
10 channels
unlimited contacts
unlimited conversations
1 year of conversation history
forum support
$10/month/additional seats
Single sign-on (SSO) integration
Buy Now
Business

starting at $799/month billed annually

unlimited seats
unlimited channels
unlimited contacts
unlimited conversations
configurable data retention
forum and email support
additional seats included
Single sign-on (SSO) integration
Buy Now

Channels to reach all your users

Channel

Email

Communicate with your users through a collaborative(shared) inbox.
Tous les forfaits
inclus
Channel

Facebook Messenger

Connect to your Facebook Messenger for Business
Tous les forfaits
inclus
Channel

Online user service portal

Offer your services through a web portal connected directly to a channel in your agent portal
Tous les forfaits
inclus
En marque blanche
$10/canal/mois
Channel

SignalWire SMS

Connect an SMS number from your own SignalWire account
Tous les forfaits
inclus
Channel

SMS/Text messages (phone line)

Send and receive text messages on a collaborative mobile phone number.
Tous les forfaits
10$/canal/mois pour 200 messages (5¢/message suppl.)
Channel

Twilio SMS

Connect an SMS number from your own Twilio account
Tous les forfaits
inclus

Tools to simplify your life

Tool

Redaction of personal information

All messages received on the Confides platform are redacted to protect the identity of the user who contacts you.
Tous les forfaits
inclus
Tool

Extend the conversation history retention

Extend the archiving life of conversations inside your portal.
5 Years
5$/mois
Illimité
10$/mois
Tool

Configurable data retention

Determine how we keep the conversations and contact information based on your organizations criteria’s.
Entreprise
inclus
Tool

SSO Authentication with OKTA, Auth0, Google and Office365

Use your existing infrastructure to identify and control agent access to the service portal.
Entreprise
inclus
ON REQUEST

Phone support

Prefer to get your technical support over the phone? We offer it on request.
Sur demande
contactez-nous pour le prix
ON REQUEST

API access to the data

Access your portal data through an API to integrate your portal into existing systems.
Sur demande
contactez-nous pour le prix