{"id":923,"date":"2021-09-19T14:49:38","date_gmt":"2021-09-19T14:49:38","guid":{"rendered":"https:\/\/incognitodesk.com\/?page_id=923"},"modified":"2026-10-27T13:06:14","modified_gmt":"2026-10-27T13:06:14","slug":"pricing-and-packages","status":"publish","type":"page","link":"https:\/\/getconfides.com\/en\/pricing-and-packages\/","title":{"rendered":"Pricing, packages, channels and options"},"content":{"rendered":"\n
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Packages adapted to each organization<\/h2> <\/div>\n<\/div>\n\n
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Are you a registered non-profit? We offer special pricing to support your mission.<\/p><\/div>\n <\/div>\n<\/div>\n\n <\/div>\n <\/div>\n <\/div>\n

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\n\t\t\t\t\t\n\t\t\t\t\t\t\t\tSolo<\/span>\n\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t

$59\/month billed annually<\/p>\n\t\t\t\t <\/div>\n

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2<\/strong> seats<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
10<\/b> channels<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
unlimited<\/b> contacts<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
unlimited<\/b> conversations<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
1 year<\/strong> of conversation history<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
forum<\/strong> support<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
no additional seats<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
Single sign-on (SSO) integration<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\tBuy now \n\t\t\t<\/a> \n\t\t <\/div>\n\t<\/div>\n <\/div>\n
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\n\t\t\t\t\t\n\t\t\t\t\t\t\t\tTeam<\/span>\n\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t

$129\/month billed annually<\/p>\n\t\t\t\t <\/div>\n

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10<\/b> seats included<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
10<\/strong> channels<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
unlimited<\/b> contacts<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
unlimited<\/b> conversations<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
1 year<\/strong> of conversation history<\/span><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
forum<\/strong> support<\/span>
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$10\/month\/additional seats<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
Single sign-on (SSO) integration<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\tBuy Now \n\t\t\t<\/a> \n\t\t <\/div>\n\t<\/div>\n <\/div>\n
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\n\t\t\t\t\t\n\t\t\t\t\t\t\t\tBusiness<\/span>\n\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t

starting at $799\/month billed annually<\/p>\n\t\t\t\t <\/div>\n

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unlimited<\/strong> seats<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
unlimited<\/strong> channels<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
unlimited<\/b> contacts<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
unlimited<\/b> conversations<\/span>
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configurable<\/strong> data retention
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forum and email<\/strong> support
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additional seats included<\/strong><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
Single sign-on (SSO<\/b>) integration<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\tBuy Now \n\t\t\t<\/a> \n\t\t <\/div>\n\t<\/div>\n <\/div>\n <\/div>\n
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/use><\/svg><\/em>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t<\/div>\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n
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Channels to reach all your users<\/h2> <\/div>\n<\/div>\n <\/div>\n <\/div>\n <\/div>\n
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\n Channel <\/div>\n \n
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Email<\/h4>\n \n
\n Communicate with your users through a collaborative(shared) inbox. <\/div>\n <\/div>\n \n
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Tous les forfaits<\/div>\n \n
inclus<\/div>\n <\/div>\n <\/div>\n \n <\/div>\n \n<\/div>\n\n\n
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\n Channel <\/div>\n \n
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Facebook Messenger<\/h4>\n \n
\n Connect to your Facebook Messenger for Business <\/div>\n <\/div>\n \n
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Tous les forfaits<\/div>\n \n
inclus<\/div>\n <\/div>\n <\/div>\n \n <\/div>\n \n<\/div>\n\n\n
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\n Channel <\/div>\n \n
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Online user service portal<\/h4>\n \n
\n Offer your services through a web portal connected directly to a channel in your agent portal <\/div>\n <\/div>\n \n
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Tous les forfaits<\/div>\n \n
inclus<\/div>\n <\/div>\n
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En marque blanche<\/div>\n \n
$10\/canal\/mois<\/div>\n <\/div>\n <\/div>\n \n <\/div>\n \n<\/div>\n\n\n
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\n Channel <\/div>\n \n
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SignalWire SMS<\/h4>\n \n
\n Connect an SMS number from your own SignalWire account <\/div>\n <\/div>\n \n
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Tous les forfaits<\/div>\n \n
inclus<\/div>\n <\/div>\n <\/div>\n \n <\/div>\n \n<\/div>\n\n\n
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SMS\/Text messages (phone line)<\/h4>\n \n
\n Send and receive text messages on a collaborative mobile phone number. <\/div>\n <\/div>\n \n
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Tous les forfaits<\/div>\n \n
10$\/canal\/mois pour 200 messages (5\u00a2\/message suppl.)<\/div>\n <\/div>\n <\/div>\n \n <\/div>\n \n<\/div>\n\n\n
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\n Channel <\/div>\n \n
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Twilio SMS<\/h4>\n \n
\n Connect an SMS number from your own Twilio account <\/div>\n <\/div>\n \n
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Tous les forfaits<\/div>\n \n
inclus<\/div>\n <\/div>\n <\/div>\n \n <\/div>\n \n<\/div>\n\n\n
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/use><\/svg><\/em>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t<\/div>\n\n <\/div>\n <\/div>\n <\/div>\n
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Tools to simplify your life<\/h2> <\/div>\n<\/div>\n <\/div>\n <\/div>\n <\/div>\n
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\n Tool <\/div>\n \n
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Redaction of personal information<\/h4>\n \n
\n All messages received on the Confides platform are redacted to protect the identity of the user who contacts you. <\/div>\n <\/div>\n \n
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Tous les forfaits<\/div>\n \n
inclus<\/div>\n <\/div>\n <\/div>\n \n <\/div>\n \n<\/div>\n\n\n
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\n Tool <\/div>\n \n
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Extend the conversation history retention<\/h4>\n \n
\n Extend the archiving life of conversations inside your portal. <\/div>\n <\/div>\n \n
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5 Years<\/div>\n \n
5$\/mois<\/div>\n <\/div>\n
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Illimit\u00e9<\/div>\n \n
10$\/mois<\/div>\n <\/div>\n <\/div>\n \n <\/div>\n \n<\/div>\n\n\n
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\n Tool <\/div>\n \n
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Configurable data retention<\/h4>\n \n
\n Determine how we keep the conversations and contact information based on your organizations criteria’s. <\/div>\n <\/div>\n \n
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Entreprise<\/div>\n \n
inclus<\/div>\n <\/div>\n <\/div>\n \n <\/div>\n \n<\/div>\n\n\n
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SSO Authentication with OKTA, Auth0, Google and Office365<\/h4>\n \n
\n Use your existing infrastructure to identify and control agent access to the service portal. <\/div>\n <\/div>\n \n
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Entreprise<\/div>\n \n
inclus<\/div>\n <\/div>\n <\/div>\n \n <\/div>\n \n<\/div>\n\n\n
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\n ON REQUEST <\/div>\n \n
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Phone support<\/h4>\n \n
\n Prefer to get your technical support over the phone? We offer it on request. <\/div>\n <\/div>\n \n
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Sur demande<\/div>\n \n
contactez-nous pour le prix<\/div>\n <\/div>\n <\/div>\n \n <\/div>\n \n<\/div>\n\n\n
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\n ON REQUEST <\/div>\n \n
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API access to the data<\/h4>\n \n
\n Access your portal data through an API to integrate your portal into existing systems. <\/div>\n <\/div>\n \n
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Sur demande<\/div>\n \n
contactez-nous pour le prix<\/div>\n <\/div>\n <\/div>\n \n <\/div>\n \n<\/div>\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n","protected":false},"excerpt":{"rendered":"

Packages adapted to each organization Are you a registered non-profit? We offer special pricing to support your mission. Solo $59\/month billed annually 2 seats 10 channels unlimited contacts unlimited conversations 1 year of conversation history forum support no additional seats Single sign-on (SSO) integration Buy now Team $129\/month billed annually 10 seats included 10 channels unlimited […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-923","page","type-page","status-publish","hentry","has-post-title","has-post-date","has-post-category","has-post-tag","has-post-comment","has-post-author",""],"_links":{"self":[{"href":"https:\/\/getconfides.com\/en\/wp-json\/wp\/v2\/pages\/923","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/getconfides.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/getconfides.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/getconfides.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/getconfides.com\/en\/wp-json\/wp\/v2\/comments?post=923"}],"version-history":[{"count":11,"href":"https:\/\/getconfides.com\/en\/wp-json\/wp\/v2\/pages\/923\/revisions"}],"predecessor-version":[{"id":3066,"href":"https:\/\/getconfides.com\/en\/wp-json\/wp\/v2\/pages\/923\/revisions\/3066"}],"wp:attachment":[{"href":"https:\/\/getconfides.com\/en\/wp-json\/wp\/v2\/media?parent=923"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}